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Cisco Temprature custom poller

I have assigned the Cisco temperature custom poller to my Cisco devices that support the MIB. After waiting for several poling intervals to pass, no data is showing up for the poller on the Orion web site. Where can I look to verify that the data is actually being collected? We had this setup with version 9, but it stopped working in version 9.5. Setting up a new poller did not resolve the problem.

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Accepted answers

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bshopp

Has anything changed recently besides upgrading, new IOS version etc.? Did you assign a device in the UnDP app and test to ensure it is validating and working that way?

swilliams

We have not upgraded the IOS since the NPM update. The assignment was made with the UnDP app and gave us the temperature reading when we tested from the UnDP app. We had a similar assignment with the previous version of NPM, but it did not survive the upgrade process for some reason.

swilliams

bshopp

Hmm, hard to tell from thread, best bet is to open support ticket to investigate what the issue is

swilliams

Will do, thanks.

swilliams

The problem turned out to be simple. I did not have the poller assigned to the device, just the transform. Now I have a question about displaying the poller on the web console. I don't want to display the original poller, just the transform, but when I select no on the web display page, it does not seem to save. Any ideas?

bshopp

Have you seen this here

swilliams

I will check that out.