We shut down our SW server back in December 2020, and recently created a new server running Orion/NCM 2022.3. We did a migration and are using the same SQL DB, so all our devices and rules remained in place. We have custom SNMP rules checking for the following:
Varbind element with name SNMPv2-MIB:snmpTrapOID Is Equal To HP-SWITCH-BASIC-CONFIG-MIB:hpSwitchStartupConfigChange
SNMPv2-MIB:snmpTrapOID Is Equal To 1.3.6.1.4.1.11.2.14.11.5.1.7.1.29.1.0.6
The rules are set to launch C:\Program Files\SolarWinds\Orion\SolarWinds.NCM.RTNForwarder.exe with Arguments {IpAddress},RealtimeNotification,${DateTime},${Message}
We are receiving the correct SNMP traps, but the rules aren't triggering. We have some older Comware switches that trigger a syslog rule, so I know the RTCD works. These are the same rules that worked for us in our previous environment, so I'm not sure why they're not working now. I spent an hour on a call with support yesterday looking into it and haven't gotten anywhere yet, so I just wanted to throw it out to everyone here and see if anyone has any ideas. Thanks!