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Owned by:

DanielleH

Group Type:

Open

Created:

May 10, 2013

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How much time do you spend a day on thwack?

For some of us visiting thwack if for troubleshooting, helping out some, and getting info about the software we use. Many of us are busy at our jobs and find some time to visit thwack and check in. Just how much of your day is spent here?

A minute or two (enough to get the monthly challenge completed) (12%)
20/158
2 - 30 minutes (50%)
79/158
31 minutes - 1 hour (20%)
32/158
1 hour - 2 hours (9%)
15/158
OMG way more than 2 hours! This is my life. (5%)
9/158
Other comment below! (1%)
3/158

Created by ecklerwr1 on Aug 15, 2017 in User Polls

158 Votes - 4 Comments

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prowessa in User Polls12 hours ago

Thwacking away

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Wendy Abbott

in User Polls3 weeks ago (Show more Show less)

How many end-users does your help desk team support?

835 total votes

in User PollsLike Show 5 Likes(5)

68 commentsShow more activityShow more activity

prowessa 12 hours ago (Show more Show less)

more than 300 sometimes

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ecklerwr1

in User Polls1 week ago (Show more Show less)

How much time do you spend a day on thwack?

158 total votes

in User PollsLike Show 0 Likes(0)

4 commentsShow more activityShow more activity

familyofcrowes

(to abdhijasharma) 5 days ago (Show more Show less)

I agree, its a default tab in my browser so constant reference. But like rschroeder talks about, summer vacations and a big datacenter move have slowed me down significantly the last few months....

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Shared by ekis from Web Performance Monitor (formerly SeUM) Feature Requests6 days ago (Show more Show less)

Apply some retry logic on WPM monitors before setting them to down status

Our WPM monitors use the default data collection interval of 'every 5 minutes'.… (Show more Show less)

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rschroeder

in User Polls2 weeks ago (Show more Show less)

What's your company's ratio of users to I.T. support staff?

145 total votes

in User PollsLike Show 0 Likes(0)

39 commentsShow more activityShow more activity

rschroeder

(to caleyjay7) 1 week ago (Show more Show less)

In the fifteen years I've been here I've seen five different Help Desk solutions come and go. We currently use LAN Desk, and it seems better than all the predecessors, including ITSM and HEAT (although LANDesk is now owned by HEAT). You've got the right idea: Get your teams together and dream about where you'd like your I.T. environment to be…

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rschroeder

in User Polls2 years ago (Show more Show less)

What do you do when Thwack's unavailable?

180 total votes

in User PollsLike Show 3 Likes(3)

59 commentsShow more activityShow more activity

rschroeder

(to rschroeder) 1 week ago (Show more Show less)

Still relevant! https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwiPkK3K0NnVAhUl0YMKHdDGBMIQyCkI…

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curtisi

in User Polls1 week ago (Show more Show less)

Pre-Sales Engineering

78 total votes

in User PollsLike Show 0 Likes(0)

4 commentsShow more activityShow more activity

Richard Phillips 1 week ago (Show more Show less)

We have a very capable team here - so if we are choosing a new product, or looking for new services they have to be pretty good. Without the help of their SE a salesperson doesn't have a very good chance in out environment. More than once we've asked tough questions that even the SE had to research.

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ecklerwr1

in User Polls1 week ago (Show more Show less)

Does your industry have a lot of acronyms involved in it?

97 total votes

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7 commentsShow more activityShow more activity

Richard Phillips 1 week ago (Show more Show less)

Healthcare, lots of acronyms - and many that mean something entirely different in other industries.

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