The most recent content from our members.
Hello! We have the agent installed on some machines that we can't talk to through the usual WMI and ICMP routes. Suddenly on the 30/12/2024 all the agents stopped talking back to SolarWinds and we seem unable to work out why. The Agent is running on the server as far as we can tell and the only thing we can see is in the…
What SolarWinds agent operations will require a reboot of the target nodes (Windows and Linux)?
Has anyone else had issues installing agents on endpoints after Microsoft updates? We recently installed KB5017035 and KB5018411 on our Windows server that hosts NPM and can no longer complete agent installations on remote endpoints. It could be our local AV also, but I am working to test that now.
Dear Thwack members, Have anyone encountered a scenario like, Agent is absolutely UP & running, but it's not collecting any data at all from the backend & SolarWinds still shows the old data collected days ago. In this case, can we create any alerts for "last polling data not received"..? Thanks in advance..! -Solaiy.
Hey All, Not too long ago we updated our system to 2020.2.6 and ever since we have not been able to "discover" the agents we have in our environment. When I create a new discovery, it only shows "96 nodes currently polled by an agents" but we have over 400 servers with agents installed. In the past we've used the "Check…
Hi, Has anyone gone fully Agent based monitoring? We have. We took all our windows servers and put them on agent monitoring and have been having issues since. Here are a few of the issues. 1. Delay in polling. All our Agents are agent-initiated polling not server-initiated. And you can see inconsistences in time on polling…
Since we have upgraded to NPM 12.5 we have had a problem with agent reconnecting after a poller is rebooted. The only way to get the agent reconnected to the pollers is to restart the agent service. This is affecting both Windows and Linux agernts. It does seem to be random, but some systems reoccur more often than others,…
Hi. I had already deployed agents on my Linux hosts. Now I want to change a polling method from ICMP to agent. Why it ask me for credentials?
We have been facing issue with AIX agents process taking more cpu with 2020.2.4 version. As per the 2020.2.5 this bug was fixed. After upgrading few of the agents in AIX server, noticed update.service process has not been terminated for more than a week. If i stop agent service also, this update.service process still…
I was fighting this for awhile before opening a case. It appears there is a defect where Agent Discovery of Linux agents doesn't work. This requires manually doing a List Resources on every single node. While monitoring is still functional, the manual process needed is very costly. I just got done convincing the Unix team…
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