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I'd like to suggest adding an "Archived" state for Solution Articles. There are cases where we want to retain articles for possible future reference so we would prefer to not delete them from the platform. Currently, what we are doing is setting them to Draft or Internal state, or modifying the title/description to…
Please add the capability to create and/or change the Asset Status in Assets and/or the CMDB.
We would like to request a new feature that a change request cannot be moved to in progress if the change has not been approved or denied.
Problem: Approval tasks still showing in My Tasks view even though the task or ticket approval has been completed. Some workflows have a group assigned to the approval routing. They can be set various ways as you know. The issue is that the approval will reach the criteria of either one person approved, half of the people…
Within our packet broker network an interface may be in one of several states 0 - physical-bypass 1 - inline-network-disabled 2 - inline-network-disconnected 3 - forced-bypass 4 - forced-bypass-monitoring 5 - normal-forwarding 6 - failure-introduced-bypass 7 - failure-introduced-drop 8 - network-ports-forced-down 9 -…
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