The most recent content from our members.
I am trying to find out who an asset belonged to before. It would be good if there is a way to search through the audit collectively. Ideally, search for the user name and find out all the machines that has been ever assigned to them. At the moment, we can only scroll through the individual audit of a machine. Thanks
The search function when merging incidents is terrible. And the AI trying to identify what it thinks you're looking for is equally terrible. I can search for a person's name, and instead of getting tickets that the person has requested I'll get a bunch of random tickets that has nothing to do with that person. I can search…
Our users are asking for the Site-wide search to allow filtering by Created By date instead of just the Updated date.
The search function does not load results by specific keywords. Unless you press on search button, it will not display the results and often it includes irrelevant items. Whereas, SpiceWorks Inventory System will automatically show the results as you search by each character. For example, if I am looking for a person call…
When searching for computer in assets, the computer does not show when using the first 5 characters (but others do). The computer shows when entering the entire name, but so do others. When adding * to the search, it will show the computer (along with others) if the * is used at the end. If the * is also used at the…
Please add "Assignee Reports To" as an available field in search results for incidents. I use a lot of pivot tables for reports and it would be incredibly useful if I could use managers as a grouping tool for open incidents. I can't believe that field isn't already available.
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