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Love the new Web Help Desk dashboard! I just wish that clicking on categories in my various widgets would allow me to go from the little pop-up search results window it brings up to the normal advanced search results where I can apply bulk actions, etc. I don't mind the pop-up search results window over the dashboard, it's…
Currently, there are no permissions to protect queries in the Advanced Search dialogue box from being modified (accidentally or not) by other users. I find this happens quite often, and it seems that sometimes, queries get modified without actually saving them (not fully confirmed through testing - just a suspicion).…
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