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Greetings. Question: does Solarwinds have any kind of a detail log to track alert activity, especially alert actions? Issue of the day: setting up SMTP gateways for email alerts. Multiple gateways based on location. We (Solarwinds team) don't control the setup and configuration of the mail gateways. Customer is a large…
Hello to all, I'm trying for a while now to set up the SMTP configuration on NPM but with no luck. I have tried all possible configurations that has to be done but it keeps sending me Test failed every time i try to send a test mail. The message that is send back is this one: 5.7.3 STARTTLS is required to send mail Should…
How to set SMTP with SSL if "send email" action is selected?
Hello. We are having problem in Email Alerts. We are not receiving email alerts from SolarWinds server. SMTP server is reachable (PING) from SolarWinds server. As per Exchange Admin, SolarWinds IP has been allowed already. A relay has been created too. But still SMTP test fails from the SolarWinds Web Console. We tried to…
I have created a custom alert for when a branch goes down it sends an email to certain recipients. I am receiving alert results in Orion NPM that it trigers and logs message, but it did not send an email. While testing the Alert Trigger, i saw below message in Trigger log: 3/20/2014 3:53:15 PM: Preparing action type EMail…
Hello - Parden if this as been reported on and discussed before - I did a quick check for this topic But I have seen traps reported, but do get an email on the alert. I am trying to get a better understanding of the process flow and where I should look [logs, etc...] to troubleshoot the issue. My traps are coming from…
Hello, Recently configure Alert Manager to send me e-mail alerts and works perfect. But try to do the same for particular alarm in Syslog Manager syslog and I find that does not support SSL! I really do not understand why since they are two programs within the samemodule (NPM). There any workaround or estimated date to add…
The problem was not that the Mail Server wouldn't send e-mail, but that the server the Orion is running on was not trying to contact the Mail Server. This was initially determined by running Wireshark, a packet analyzer. It showed Orion's normal polling of the status of the mail server, but no TCP connection to send mail.…
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