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Hi Team, Recently I'm facing configuring outgoing mail account with GMAIL SMTP. For incoming mail account I have used Gmail modern auth configuration to authenticate. However, outgoing mail account does not authenticate. I tried all the possible ways it did not work. Any suggestions please?
Recently our email auto forwarding system has stopped working after reauthorizing the account the following message appeared. After clicking Enable Email Tickets it does not allow the changes to be saved. Any ideas what caused this conflict. E-Mail Account was updated successfully. However, the following error occurred…
We are running the latest version of WHD and all email functionality was previously working. Recently we noticed that customers were not responding to follow-up questions we asked them by adding Notes to tickets. People began reporting to us that they are no longer receiving Notes/updates about their tickets by email. As a…
As of topic above, instead of only sending to me, am I able to see other recipients' email addresses under the CC list when creating the ticket?
HI All, I am receiving email alerts from two different email addresses of solarwinds LEM. (LEM@solarwinds.com & lem@solarwinds.com).Please let me know how I can disable one of them and receive only one alert.
Everything is in the title: - Be able, for each request type, to assign an outgoing email address for this request type. This is very useful if there is many phone tickets in your company (tickets manually created by techs), so the customer get the ticket information from different email address, depending on its request.
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