The most recent content from our members.
With Web Help Desk being used for many aspects in a company, the area Server Options and other areas like it under Setup should not be visible to non admin or non support groups or individuals. Take for instance a company using the resource with IT and HR. The company does not want the HR department to have the ability to…
Good afternoon - We're currently standing up our Unified Ticketing system here in our organization. We ended up selecting SolarWinds WHD since we're familiar with it to a degree and it met our immediate agency requirements. I am curious about the following customer experience on the Web Portal specifically. Is it possible…
It looks like you're new here. Sign in or register to get started.