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It would be great if SolarWinds NPM (and NCM) allowed us to modify (or override) the SNMP fields that are populated during discovery. Specifically, I think this would be very handy for the following SNMP fields: * Vendor * Machine Type * Software Version * Location * Contact This way, if we have differing ideas as to how…
No daemon activity detected. Check that at least one instance of the application has been configured as a dedicated or background daemon. For Tomcat deployments, this is done with the WHDDaemonMode environment entry in web.xml. For details, see the README.txt file in the Web Help Desk program folder, or FAQ 103 on the Web…
Request types define what kind of problem the client is facing and what action needs to be taken. When a user opens a ticket, they should choose a type of request, but when you do the integration that is not automated. EX: I have problems with hardware and / or software, which are related to the alerts generated and these…
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