The most recent content from our members.
We should be able to add further customizations to the service desk email notifications like adding branding logos and html codes. Currently, we are only able to customize the email contents, but adding capability to add corporate branding to the email notifications would be a very useful feature
Currently, email templates only support the {{requester.phone}} variable, which references the primary phone number. We would like to request the addition of a variable (e.g., {{requester.mobile}}) to specifically pull the requester's mobile phone number, which is often a separate field in user profiles. This enhancement…
I'm having trouble with the message content variable $Message.MsgHost in a rule action for send an email. I'm expecting it to return the host IP address of the message, but I'm getting a random number instead.
I'm tried to use Email Notification when there are "Alerts" Severity show up. I'm using command "$Message.MsgHost" in body email so that it will show Device IP Address/Hostname. But when i try to test email notification, the "$Message.MsgHost" didn't show IP/Hostname of device, but only show "EmptyVarMessage" Does any1…
Allow Retriggering of Approval E-Mail Task through the APi or the ability to Create Repeating Reminder E-Mails for Approval Tasks that have been ignored.
Hallo zusammen Bitte den Betreffs in Täglichen E-Mail ändern: Heute: Betreff: Tägliche Verdauung Wänschenswert: Betreff: Tägliche Zusammenfassung
We have a rule setup for a special event. It hit yesterday and we got like 94 emails. Is there a way to stop emailing after a set threshold? If I use the stop processing then it will quit after one email sent right? Can you have a flag/counter for the flag counter? lol If not can this be on a wish list?
Hi, It would be nice to reduce the number of emails going out for each thing we do on the ticketing system? For example, when I comment and change the assignee, I need only one email to go out instead of 2 emails going out at the moment (one for the comment, one for the assignee change). I was asked by Solarwinds support…
Merge accounts or allow multiple email address for one User.
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