The most recent content from our members.
There is not proactive way to be notified of a dissatisfied CSAT being logged. There is the dashboard widget and filters, but that then means having to actively look out for these. Often by the time that this is noticed the moment has passed and maybe not worth while for the ITSM to contact the requester 2 weeks later. So…
Hi All, Our client is asking historical data of devices from SolarWinds for last month 6 data for AI analytics to do proactive alerting. Please do let me know how to extract historical data from SolarWinds of each devices for last 6 months? Historical data like CPU\Memory high with timestamp with reason for down,…
This will create a synchronicity of data so that when creating a PO or a Contract everything would tie back to the Vendor making all info streamlined and creating a place where everything about a CI can be seen in one click.
It looks like you're new here. Sign in or register to get started.