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I have a tech who works Tuesday through Saturday. Her hours are the same Monday through Friday but are different on Saturday.
One thing our organization does is sometimes more than the original or assigned tech works on the same ticket. But when adding notes to that ticket, and the time worked right below the note text box, for the Hours Worked selection for the Reporting - it is applying that time (HH:mm) to the Tech assigned to that ticket, not…
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