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So, it looks like the user search on UDT was changed. Previously you searched for a user by login name. Now you must search by Active directory display name. This is causing many issues since there can be titles, etc. in the display name. Please change it back! or give us both options.
One thing I liked about Ciscoworks was the User Tracking Utility that would allow you to search for a user via their username, IP address or MAC address. Wildcards were assumed when searching via Username, which I would make the default here too. At one point, when they actually had a small client to do this, they had what…
I think all of us would benefit from the MRC client showing and allowing workstations to be searched by username for connecting to remotely assist. In some organizations the MRC client is used by non-administrators, and there is some times a battle with having the end user find their workstation/PC name. If the non-admin…
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