The most recent content from our members.
This may be a really niche request but we are making Configuration Items for licenses so we know when to add and remove licenses from new and terminated employees. To automate this process we want SolarWinds to automatically generate a task to the intended IT person when a user is terminated but they had licenses applied…
Hi Team, We have Solarwinds integration with service-now. we have requirement as ticket should be created only after Alert is acknowledge.
We make use of formstack forms to email Web Help Desk, creating an emailed ticket that triggers a task based on the email's subject lines and contents. These tasks ultimately create and assign 3 more tickets immediately, and 4 more as the above tickets are closed. We've found that the tasks, even though all tickets are…
I would like to be able to automate the creation of tickets on a weekly/monthly/yearly basis. We deal with yearly external audits, security checks, as well as internal monthly security checks and audits on certain parts of our IT infrastructure. Being able to automatically have a ticket created on the 20th of every month…
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