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Web Help Desk 12.2 Won't edit existing FAQ's that had any kind of formatting
When trying to edit a FAQ the pre-dates the 12.2 upgrade the screen locks up and it just spins busy but never allows you to open it and update it. It seems to only happen on FAQ's that contained formatted text like bullet list etc... Has anyone else come accross this?
Uploading attachment to a ticket via the API
I am trying to upload an attachment to a Ticket in Web Help Desk as per the REST API documentation. I am receiving a 405 Method Not Allowed from the API. Per the documentation these are the following steps: 1. Getting the Session Key $ curl -v -X GET "204.155.137.11:8081/.../Session" * Trying 204.155.137.11... * Connected…
12.2 RC2 now in the customer portal
12.2 RC2 - Build #12.2.0.9011 is now available for testing. If you noticed any bugs in RC1 or the Beta you may want to take a look.

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