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I'm trying to create a widget to show Solarwinds alerts that have an action to create a Service Now help desk INC. I think I have most of the fields and links together for what I want but I am confused on how to determine what Incidents are in an open and closed/resolved state. In Orion.ESI.AlertIncident I'm seeing…
Hi Team, We have Solarwinds integration with service-now. we have requirement as ticket should be created only after Alert is acknowledge.
Hey all, We are trying to create a new incident for each triggered alert. But it still reactivating same incident. In State management, I have selected all values Reset, Reopen, Acknowledge as None. Unfortunately I am getting Close code is showing me None. Please suggest solution.
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