The most recent content from our members.
We updated to 12.3.0.12 and none of the techs running this version can change the displayed monitor, You can click the button to switch to a secondary monitor, or the virtual monitor, but it just stays displaying the primary monitor. The secondary monitor and virtual monitors do remain highlighted when you click them.
It is strange unconscionable that SWSD has integrations for TeamViewer, but not DMRC. We have several seats the DRS/DMRC and we need to leave SWSD to invoke DMRC. Is Solarwinds asking us to drop DRS for TeamViewer. (no I do not want Dameware Anywhere unless license conversion is offered). [tag:whosmakingdecisionsoverthere]
Every time I invite a user who does not have the DW agent installed yet and is using chrome as default browser (New user basically) the session does not start up automatically and sometimes the click here does not work. If the user's default browser is FF or IE and he clicks on the link, it works fine. Just NOT in chrome.…
Hello! I have recently deployed a customized dameware mini rc service MSI via GPO into my windows network. I am having trouble with it though. The client installs and all seems well, but it is not keeping any of my customization to the service. Things like: Allow multiple administrators to all have control, proprietary…
In many environments it is not necessary that all IT personnel belongs to the Domain Administrators or Enterprise Administrators group. In fact, there are many places where it is not allowed by security policies. Since DameWare Mini Remote Control relies on Windows authentication to establish an MRC session, it is…
Title says it all. I'm using DameWare MRC 6 (due to legacy issues in the organization). Most of the time the Alt-Tab keystroke is handled by the remote machines, which is what I want. Every so often, "something happens" that I have been unable to identify, that causes Alt-Tab to be handled by the local machine, even when…
I have one user machine (windows 7 64 bit) that only gives me a black screen when I connect. MRC works fine with the xp machines on the network. Is there some setting I need to change? or am I missing something else? Thanks
Introduction Access settings for DameWare Mini Remote Control are configured directly in the MRC Client Agent. They are stored locally in the client machine which could create a difficulty when trying to manage them on multiple computers. However, since these settings are stored in the Windows Registry, it is possible to…
This is a basic guide for anyone who isn't familiar with how the SmartCard authentication works when using DameWare Mini Remote Control. A very common misunderstanding is that you have to perform an advanced configuration in order to get this working. In practice, once the SmarCard authentication is integrated in the…
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