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Current scenario is, if a client has been inactivated, it can still reply to tickets or create tickets over email. so in order to stop this from happening I can delete the user, or disable email at a location level whith the caveat of also disabling all location clients. However, there are situations where being able to…
In an environment where Techs must deal with multiple Companies and Locations, the ability to have a view of all the companies and locations is definitely needed, just like the Clients, Assets and Tickets view, a Companies and Locations view has multiple benefits like: - Viewing information regarding companies/locations…
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