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I have CatTools installed on my system, and I have a Cisco PLM on my LAN. I want to use CatTools to send commands to the PLM via ssh. I've had some success. I've created an activity "device.cli.send.commands " and I CAN login via ssh. However I cannot enter any meaningful commands. Even something trivial like "show…
With the mobile MSPMANAGER app, I think it would be a good idea to add a signature page for completion of tickets. Rather than just word of mouth when a ticket is completed, you could have the clients signature as proof of completion. You could have a separate button, tab, or when you select the complete option a pop up…
At this point, every customer you add into MSPmanager all just gets put under one tab.....customers. There is no way to organize customers based on groups, location, etc. Unless I specifically make a customer named "MSP" and put all my MSP serviced clients in that customer, I am limited in my ability to organize my clients…
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