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It would be beneficial to restrict certain drop down options when a ticket is designated Incident/Problem. If service requests can be classified as Standard, Minor, Major, Emergency; when a ticket is determined to be an Incident, we would like the ability to remove Standard from the drop down as any Incident should fall…
Hello everybody, I'm having problems with the function 'NOC view'. On the Orion Demo you have the option of choosing the page, represented by dots, but I'm unable to do this (with dots). I have NPM 10.7 installed, but do not have this option of switching between views (with dots). Enabling the left navigation I can see the…
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