The most recent content from our members.
This month, our latest release for SolarWinds Service Desk is focused on boosting your team’s efficiency and simplifying your most critical workflows. We're excited to introduce a powerful new integration for endpoint management, enhancements to our generative AI capabilities, and highly-requested updates that make…
Phase 2 Release of Transition to Amazon Simple Email Services (SES) As Phase 2 of the transition to Amazon Simple Email Services (SES) goes live, SolarWinds Service Desk is introducing enhanced email customization options for customers who authenticate their domains. This change improves email reliability, security, and…
SolarWinds AI for Service Desk has arrived! Our new features have already begun to simplify processes and streamline tasks for the agents we serve. With the launch complete, let’s look at our AI journey so far—and where SolarWinds AI goes from here. Traditional AI For almost a decade, SolarWinds® Service Desk has leveraged…
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