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This product Serv-U MFT lack of reporting feature. This product been in market for so many years but basic reporting still not visible. Only visible reporting for local user, we using the product with Windows authentication, no user details and statistics able to detect at all.
Case # - 01324166 Software Inventory in WHD In Web Help Desk (WHD) 'Assets' view, we can see a list of Installed Software in the 'Asset Details' tab of a particular asset that has software installed. I would like to create a report that creates a list of all software installed on all assets or specific assets, and if there…
Hello ~ We would like to submit a Feature Request to be able to edit the Incidents. Being able to change the font or color of comments when closing tickets was the first request we had, but the ability to edit fields would be a huge game-changer. There are the standard fields that populate incidents and Service Requests,…
There is an option to unselect/disable Reverse DNS lookup but this is only applicable for monitored DHCP nodes and all our nodes have static IP-addresses and not in a domain/DNS, so this does not work for us. Normally you only want reverse lookup to check if a node has not changed from IP-address when using DHCP. The…
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