The most recent content from our members.
When a Service Desk Agent is creating a new ticket for a Requester from the Service Desk Agent's platform view, the default form should not populate the Requester field with the Service Desk Agent's name. Can the default be set to "Not Set" instead?
Right now when using the "My Approvals" module in Web Help Desk to process approval requests, the "Display as a ticket note" checkbox under the "My Vote" column, defaults to FALSE (UnChecked). This feature request is to change the application so that the "Display as Ticket Note" checkbox is checked (TRUE) by default: The…
Hello, we administrate 4 active directorys with ARM. After every restart of the computer the client starts with the alphabetically first domain name. Is there an option to set another domain as default / primary domain to start automatically? Best regards Daniel
When creating a new alert, email addresses get added to 'Send an Email/Page' actions by default. If you don't want a particular email address to show up any longer (like the one in the cc field), how do you get rid of it? I'm hoping there's some table somewhere that's keeping track of often-used addresses that I can wrest…
After upgrade to NPM 10.2.2 all active interfaces are selected when adding a node. Prevoiusly in 10.1.3 only had cpu & memory were on by default. For example adding access layer switches is very common for us and we only want to monitor CPU/Memory by default. I could not find anywwhere to change the default behavior. Any…
Hi all, One of our users has been customising views which resulted in me having to restore the web site configuration using the overwrite option. Everything seemed to be back to default, however the right hand column in the 'Top 10' view and the 'Problems' view doesn't contain any content. I'm weary about just adding the…
It looks like you're new here. Sign in or register to get started.