Missing Right hand Column in Views

Hi all,

One of our users has been customising views which resulted in me having to restore the web site configuration using the overwrite option. Everything seemed to be back to default, however the right hand column in the 'Top 10' view and the 'Problems' view doesn't contain any content. I'm weary about just adding the content back in manually as I don't know what else has been affected.

Is there a way to force the default settings to be restored?

Thanks,

Gareth.

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jonesy5090

The plot thickens..... looking at the DB the resources table doesn't contain the resources that should be part of the view.... here's an example for the top10 list:

ResourceID	ViewID	ViewColumn	Position	ResourceName	ResourceFile	ResourceTitle	ResourceSubTitle
1059	147	1	1	Top XX Nodes by Current Response Time	/Orion/NetPerfMon/Resources/TopXX/ResponseTimeTopXX.ascx	Top XX Nodes by Current Response Time
1060	147	1	2	Top XX Nodes by Percent Packet Loss	/Orion/NetPerfMon/Resources/TopXX/PercentLossTopXX.ascx	Top XX Nodes by Percent Packet Loss
1061	147	1	3	Top XX Nodes by CPU Load	/Orion/NetPerfMon/Resources/TopXX/CPULoadTopXX.ascx	Top XX Nodes by CPU Load
1062	147	1	4	Top XX Nodes by Percent Memory Used	/Orion/NetPerfMon/Resources/TopXX/MemoryUtilTopXX.ascx	Top XX Nodes by Percent Memory Used
1063	147	1	5	Top XX Volumes by Disk Space Used	/Orion/NetPerfMon/Resources/TopXX/DiskSpaceTopXX.ascx	Top XX Volumes by Disk Space Used
1191	147	1	6	Top XX Wireless APs by Clients Count	/Orion/NPM/Resources/TopXX/WirelessAPClientsCountTopXX.ascx	Top XX Wireless APs by Clients Count
1192	147	2	5	Top XX Wireless Clients by Traffic	/Orion/NPM/Resources/TopXX/WirelessClientsTrafficTopXX.ascx	Top XX Wireless Clients by Traffic

As you can see there's only one item in the right hand column, is there any way of restoring the defaults for this table? Note that we have UDT installed as well so we need to make sure that the node view includes the UDT resources.

Before anyone asks..... no we don't have a backup of the DB unfortunately this hasn't gone into production yet, it's taken a month to get it to this stage I don't fancy doing a re-build!

Cheers, Gareth.

jonesy5090

Further details.... looking at the contents of the "NetPerfMon Initial Configuration.NPMWebBackup" file that's used to restore the views, the view for Current Top 10 Lists doesn't contain any of the resources in the right hand column which is reflected by the table above. This looks like a bug in the web configuration backup/restore program.... I don't think I'm going to be able to restore the original settings without a new .NPMWebBackup file.

<View Title="Current Top 10 Lists" Type="Summary" Columns="2" ColumnWidth1="400" ColumnWidth2="600" ColumnWidth3="500" System="FALSE" Customizable="FALSE">

<Resources>

<Properties/>

</Resource>

<Resource Name="Top XX Nodes by Percent Packet Loss" Column="1" Position="2" File="/Orion/NetPerfMon/Resources/TopXX/PercentLossTopXX.ascx" Title="Top XX Nodes by Percent Packet Loss" SubTitle="">

<Properties/>

</Resource>

<Resource Name="Top XX Nodes by CPU Load" Column="1" Position="3" File="/Orion/NetPerfMon/Resources/TopXX/CPULoadTopXX.ascx" Title="Top XX Nodes by CPU Load" SubTitle="">

<Properties/>

</Resource>

<Resource Name="Top XX Nodes by Percent Memory Used" Column="1" Position="4" File="/Orion/NetPerfMon/Resources/TopXX/MemoryUtilTopXX.ascx" Title="Top XX Nodes by Percent Memory Used" SubTitle="">

<Properties/>

</Resource>

<Resource Name="Top XX Volumes by Disk Space Used" Column="1" Position="5" File="/Orion/NetPerfMon/Resources/TopXX/DiskSpaceTopXX.ascx" Title="Top XX Volumes by Disk Space Used" SubTitle="">

<Properties/>

</Resource>

</Resources>

</View>

MarieB

Gareth--

If you don't hear back from the community soon, open a support ticket. When you open a support ticket, could you:

--Reference this thread to Support.
--Post back here with a case number.
--Post any solutions you get from Support.

Many thx,

jonesy5090

I raised a ticket: Case #250699. Support told me I had to start with a new database, I dropped the Resources, Views and ViewsByDeviceType tables from the old database and ran a SELECT * INTO oldTableName FROM newTableName to restore them back into the old database, at first it seemed to have worked but the interface view's all show the same graph 4 times.

It looks as though I'm going to have to start from scratch.....