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I created a custom satisfaction survey and when I add the satisfaction survey widget to the dashboard, the widget states this feature is not enabled for custom surveys. Is there a way to enable this?
Is there a way to have a custom satisfaction survey results display within an incident like the default satisfaction survey does? Or are you only able to see the results from the incidents index? (Attached screenshot is from the default survey)
When creating a custom survey, How do we test it? Is there a way to preview the survey that is being sent? When using a custom survey, are the results able to be listed by question and by overall average? When using a multi picklist or drop down how are the results put into a report? and if the survey or questions are…
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