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In my last blog post, I began laying out the case that troubleshooting can be a challenging endeavor, especially when dealing with multiple disciplines (silos) in a larger IT organization. More often than not, it becomes a race to innocence between the groups, with each trying to prove that they are not the problem. The…
We've ben tracking an issue where the name of the object in the alert does not match the current name of an object. (pedantically we use the IP address for our edge switches, when they renumber the name changes) the AlertObject table doesn't track changes in caption, and it's the value initially stored in that table that…
Per the link below, It seems when Solarwinds Released the Meraki Dashboard Integration, the Status of the Access Points are not accurately polled. In fact, it says that the status of the AP cannot be polled against the REST API. It says to create a Feature request for this Link below Offline Meraki access points show as Up…
I recently implemented the ServiceNow integration portion for NPM. I have been looking forward to this for quite some time. However, I am having an issue where the Impact and Urgency drop downs are not populating properly. We use four custom labels that are used to derive the Priority. These are the selections in…
As the title states, I will attempt to show you how to build quick, and simple, PerfStack templates using SWQL queries. My intent is to keep it simple here, so I will NOT be going into anything that requires you to be a world class rocket surgeon. Here is an easy way to build a list of saved PerfStack projects: Building…
As part of off boarding process we might have to disable the account as soon as the employee leaves the firm. Well I can straight away delete the account, but as per the process we do not delete it (rather we disable it) and retain the same for a month. Then we raise a change and delete all old accounts or unused accounts…
It would be very helpful if permissions for adding and deleting nodes could be set separately. Currently you need to give admin permissions to all users who need to be able to add nodes to NPM (in some cases field techs, and lower level support). With admin permissions however by mistake(which happens a lot with lower…
I'm attempting a fresh install of NPM 12.1 on Windows Server 2016. I get pretty far in the configuration wizard process but it always errors out at the following: Database configuration failed: Exception while configuring plugin orion core services component orion database. Credentials do not exist and could not be…
We've all been there at some point or another. For some of us it's a daily ritual, for others, it's what haunts our dreams at night. I'm speaking, of course, about troubleshooting complex multi-faceted IT issues which can (and often do) transcend functional silos within the overarching IT organization. Cloud,…
Hello everyone, Recentley i been working a lot with Juniper devices and it looks like there is an issue with the Topology data polling from Juniper Devices. I've got few Juniper EX series discovered with the Network Discovery tool within NPM, i did a little research and i found out that somtimes Topology data shown for…
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