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Hi, We are working with an EOC environment, recently upgraded: Orion Platform HF5, NPM HF3: 2020.2.6 So fat we only have one site under the EOC deployment to test this behavior and when we create a filter on the widget like this: Ecosystem like '%value%'. Solarwinds complains about these columns that don't exist but we are…
Hello, I was just wondering if anyone else had come across the following and managed to get this to work in WHD. On a request type, we have a couple of mandatory fields where only one of them is required to progress the ticket. Example, when requesting a piece of equipment, you need to select either an office budget code…
I know for incoming email accounts that the email subject is the ticket subject and the email body is the ticket request detail. Is it possible that this behaviour be overriden and the email body be parsed for data to be put into fields instead of being dumped into the request detail?
Morning, We have various scans for different types of devices. One scan we have is searching for access points that have been recently added. This scan works fine. I want to make the end users have to configure as little as possible. I've added some custom variables for nodes that must remain on nodes for alerting, such as…
Hey guys, I'm not able to update custom properties on IP.Node using SWIS API. The problem is, the URI & other properties are not set when I query "uri/custom" >>> swis.read(uri) {u'DisplayName': u'2.2.3.3', u'IPMapped': None, u'VendorIcon': None, u'DnsBackward': u'', u'Comments': u'Lab', u'MacBy': 0, u'InstanceSiteId': 0,…
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