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Changing the default asset lookup field
When trying to add an asset to a ticket, the Asset Lookup field always defaults to "Asset No." I'd say 95% of the time, we use the Network Name to search for assets, and 0% of the time do I know an asset's number.
Changing the default Asset Lookup field?
When trying to add an asset to a ticket, the Asset Lookup field always defaults to "Asset No." I'd say 95% of the time, we use the Network Name to search for assets, and 0% of the time do I know an asset's number. Is there any way to change the default Asset Lookup field from Asset No. to Network Name?

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