The most recent content from our members.
We are running a Web Help Desk instance (`productType=WebHelpDesk`, `productVersion=12.8.3`). This instance retrieves ticketing data from external systems, requiring us to use the API for updates. While general ticket updates through the API, such as adding notes, work as expected, we encounter an issue with attachments.…
Setup - NPM 2020.2 Running on Windows Server 2012R2, RAM 32GB -SQL 2014 DB Running on Another Windows Server 2012R2, RAM 32GB Issue - Past 2 weeks after my server rebooted due to power issue i started receiving delayed alerts. - When Node goes down, on Orion Web console the Node still showing GREEN, BUT on Alerts & Events…
I am experiencing strange issues with my alerting emails. Polling with ICMP only, I am using the built-in "Email me when NODE goes down" alert with the reset of "When NODE is equal to UP." At first it seemed at random whether or not I would receive an up or down email for any node; However, after looking more closely at…
Cisco 3850 Switches require that the Bundle is deployed to the Active and then the following command is run to deploy to member switches software install file flash:<IOS VERSION> (optional: switch x - y) Therefore I'm trying to script deploying the .bin file via solarwinds...easy enough, but due to the size of the file…
Hey folks! I'm having trouble with my alert conditions. During nights and weekends I have separate alerts set up that include a beefed "Do not trigger this action until condition exists for more than..." value. I currently have this value set to 1 Hour, but I am still receiving alerts in 2-3 minutes as usual. Here's a…
Just wondering if anyone in the community has seen a similar issue. We have two sites that are reporting response times from 2000-3000 ms for short periods of time but with regularity on a daily basis. When running a ping -t during the same period, the delay does not show in the ping. Any idea what migh be causing it? Or…
Here is what happened last night. I have a network riding on a network. The lower level network had an outage at a particular site. The outage was reported by SolarWinds on the lower level network monitoring at 8:42PM. I have a higher level network riding the lower level network and if the lower level network goes down,…
I am monitoring about 1000 devices or so. These devices are in rural areas that run on generators and satellites so it is very common for them to go up and down. Because of this, I have a 30minute delay on all alerts, or I would be flooded constantly with things I dont need to worry about... But when a site is going up and…
My organization's network architect suggested we add a delay between Cisco interface range commands -- particularly on older layer 3 devices, when implementing NCM scripting. Have seen this asked in a couple other threads but no answer. Is there a way to implement? Solarwinds staff -- do you know if this has been added as…
I currently have 4 advanced alerts that monitor the same alert trigger, which is a custom poll for an active IPSec tunnel. I had to create 4 different advanced alerts to cover my time of day issue. During the hours of 6 am to 6 pm on weekdays, I want no delay in alerting me if an IPSec tunnel goes down. However, during…
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