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After seeing multiple Cisco switches (2960S, 2960XR, 3850, and 6509-VSS) devices showing up as "Undefined" in NPM's Hardware Health Overview, I opened a Support Case with Solarwinds. I'm not used to seeing ANY nodes "Undefined", and I rely on this view as a quick check to see that all power supplies & fans, etc. are in…
Would somebody be able explain to me what it means for a Hardware status to be "Undefined"? We want to use SolarWinds to alert us when there is a hardware issue but I am not 100% sure what Undefined means. I have some assumptions based on the data, but if someone has a clear definition that would be great so I can better…
I have a site that is currently offline do to an internet issue. The site went offline and then I unmanaged all the devices for a period of time. I noticed that in my "Nodes with hardware status: Undefined", all the nodes from that site appeared. Is this a known issue or something new issue? I'm thinking that this is a…
I am attempting to assign the SQL Server 2005 WMI template to a server and some of the component monitors are returning a "failed with undefined status" result. The SQL Server Process and Browser components are passing. Also, the SQL Server Port is failing with a message of "not available" because the connection over port…
I have set up an Application Monitor with a File Existence Monitor. When testing against the node against which it will be running it fails with this message. Testing on node XXXX: failed with 'Undefined' status The network name cannot be found. The path for the file is set with the name of the node. It also fails when i…
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