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With the mobile MSPMANAGER app, I think it would be a good idea to add a signature page for completion of tickets. Rather than just word of mouth when a ticket is completed, you could have the clients signature as proof of completion. You could have a separate button, tab, or when you select the complete option a pop up…
We use webhelpdesk not only for ticketing but to track inventory. When we sign out new devices there is a mountain of paperwork Is anyone using the system with a Electronic Signature pad where the user comes in to collect device, signs on the elec pad and the digital signature is stored in WHD?
Wouldn't it be great to be able to track assets and parts by barcode? Looking for a little modification in the mobile app as well as a database table that can help us to scan and service on and off site assets faster and easier by assigning a barcode. As well as the ability to barcode, adding an optional signature line to…
Went to start the workplace studio and got the deadly windows "Solarwinds Workplace Studio has encountered a problem and needs to close". It appears to be getting a signature error. The PC is windows XP and the Solarwinds toolset in version 10.1.0.30. Here is what the log is showing; 2009-06-08 09:02:45,175 [1] ERROR…
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