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The feature to enable "Live view of new incidents" helps, but I would like to see the ability to set the incident/service request page to automatically refresh at a given interval. Manage Engine's Service Desk Plus has a setting like this, and it's extremely useful. Users can set the page to auto refresh at various…
One more for the LA team, how about auto refresh when you apply a filter or two. I am currently filtering on a device, APC for instance. If I stay in the page, the refresh does not update the data on the page. Adding a second filter, like error or hostname should also allow me to view updated info. If not, add a refresh…
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