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Hi All. When searching Google for Solarwinds topics I often see entries from "Salesforce" (solarwindscore.my.site.com). Clicking on links the articles have the Solarwinds logo, giving the impression that the content comes from Solarwinds. Question: what relationship between Solarwinds and Salesforce? Are these links and…
Why do some articles are not available for clients and how to gain access to them? In a situation where technical support ignores our system_is_down tickets for hours, public KB is the only way that we could fix issues. But it's under lock and key.
Having the requestors the ability to comment on solution articles would be great, how we as agents and requestors collbarate with one another? For example I would like to see a user letting us know with a comment if the steps are outdated, or if they know of a better way to acomplish whatever the solution article is for,…
I’m a writer living in usa. I am a fan of technology, innovation, and writing. I’m also interested in web development and gaming. You can read my articles. zportable.com dcougar.com
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