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We are planning on pushing out Mini Remote Control too two users who are not in the IT field in order to support some staff. However we don’t even want them to have the opportunity to connect to a PC/Server they shouldn’t be on. We just downloaded the Dameware Central Server, is anyone doing something like this? Maybe…
Would be nice to have an option to customize the DameWare Central Server web portal from which users download the remote support client when an Internet Session is created. For enterprise users it's important to have web portals with the same look & feel.
This feature along with retention options(how long to save the recording) would record the remote screen to the central server for audit purposes. Overlay who had control (user or Remote Admin). Also log/track changes to the end users computer's settings such as registry, control panel, patches or software…
Remote control software is a huge benefit to all IT staff when troubleshooting an issue. There are big benefits for using a service provider to host this functionality for you. There are many reasons, mainly security, to not use a service provider and instead host this application internally. However, internally hosting a…
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