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We've recenly begun to use SolarWinds / Orion and have noticed something odd when we use scheduled reports. When we design and preview a report, any date columns are formatted correctly (UK date and time format). However, when those reports run on a schedule and are output as a pdf via email, the date is displayed in US…
Currently in the Date/Time custom field options there is no way to choose a minimum amount of days out. For example if I have a specific request type where we do not want users to submit a ticket for an event setup happening in less than 48 hours when they load the date picker they are unable to pick today or the next two…
We have a request type that has two custom date fields tied to it. Is there a way to send out an email via an action rule or other method based off of those fields? For example, Field 1 = 12/1/2016 , Field 2 = 12/20/2016 I want a reminder email sent out on 11/29/2016 and another email reminder sent out on 12/18/2016.…
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