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This might be a long post and I apologize in advance. It requires some background on how we implemented alerts and discovered an odd behavior with Orion resetting the alert during database maintenance and immediately re-triggering. Our Volume alerts are fairly standard. Alert if volume percent used is greater than…
I'm hoping this is an error on our part and not a bug, but it seems that after the update, the ability to link directly to a ticket form is broken. We've tried with a few browsers, a few ticket request types and the functionality no longer seems to be there. Here's a sample URL we use to direct users directly into a…
As the pic shows, the dynamic query for VMware Product Version lists Hyper-V hosts [6.1.7601 is Win2008r2, 6.3.9600 is Win2012r2]. These Hyper-V servers are actual physical servers without any VMware software. Orion Platform 2019.2 HF2, VMAN 8.5.0 HF1, SAM 6.9.1
Using my trial account I am trying to eval the API to create a new "check" with the pingdom API 3.1 (or 2.1) Here is the published documentation with the sample code I am following: Pingdom API (https://docs.pingdom.com/api/#tag/Resource:-Checks/paths/~1checks/post) HERE IS MY POST: (response follows below)…
We recently ran into an issue with the nightly scheduled SolarWinds DB maintenance utility taking a long time to complete and seeming to zone out for two blocks of time - once for 1 hour and later for 3-5 hours. After further investigation this was determined to be when running the stored procedures…
The problem type is defaulting to id: 1 when the ticket is created. I need it to be 68, any thoughts on why this is happening? When creating the ticket (json) { "reportDateUtc": "2013-12-11T14:15:16Z", "subject": "This is a test ticket", "detail": "I am testing from a CURL Shell script", "assignToCreatingTech": true,…
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