Is it possible to create a automation that emails when a checked out asset is near overdue, or in fact overdue?
Hi @Servicecentre, automated emails for near due date and overdue checked out items is making its way through testing and our goal is to add it to the labs feature in the coming release.
Can I further this request to be able to automatically create tickets for asset recovery.
We are going to be adding the check out fields to automations so you can create tickets based on return date, overdue, etc. These wont be available right at GA but we are working on trying to add them as soon as possible!
