Salut à tous. J'aimerais savoir comment passer de Solarwind Web Help Desk 12.8.0 à la version actuelle.
Hello, you would need to download the latest update from your customer portal and follow the upgrade instructions.
https://customerportal.solarwinds.com/
https://documentation.solarwinds.com/en/success_center/whd/content/whd_installation_guide.htm
As far as I know, there are no "Gotchas" or special tricks needed at this point for 12.8 and up. But read them carefully anyway.
https://documentation.solarwinds.com/en/success_center/whd/content/helpdeskupgradegotchas.htm
The process is pretty simple and straightforward. Stop the service, back up the database, and run the installer.
