The ability to monitor the VoIP Servers Services. So you are able to tell if any critical services for the VoIP infrastructure has crashed.
Hi,
could you be more specific and give us some real example please?
The ability to monitor the different services associated with the Cisco Communications Manager, Cisco Unity Connection Server for voice services, All services associated with call and voicemail operations on these servers.
May be best to use SAM for this feature - as you add the Node into NPM(for node and network vitals), SAM(service vitals) would allow monitoring of the specific services running on the box - of which you could create a template for CUCM vX.Y that you run and then apply to all your servers if using the same setup.
on top of that VNQM(call vitals) monitors the inclusive call details managed by those monitored process that SAM is watching