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REST API - Get all assigned incidents for a user

zturnbow

Is there a way to get all open tasks that are assigned to a particular user through the API?

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Accepted answers

Ramon.Geertjens

Hi @zturnbow,

I was just playing around with the application again and you can actually achieve this by using the Assigned_to parameter.
In the API Docs it is being referenced as Searching.

What you need to do to make this work is add the Group ID of the user(s) to the API URL, in my case that looks like this:
api.samanage.com/tasks.xml?assigned_to=1727271

To find the group ID of the user, just do a GET on the user and look for <group_ids><group_id> You want to have the first ID you see.

Hope this helped!

Ramon

All comments

jm_sysadmin

I don't have an active demo running to test, but I don't see a direct filter besides the incident ID in the API:
Incidents (solarwinds.com)
You might have to pull the incidents, then filter it. Let me know how this goes.

zturnbow

That's what I was think as well. Guess we will be hitting the API a great deal then.

Ramon.Geertjens

Hope this helped!

Ramon

zturnbow

Ramon, this will work perfectly. Thank you for taking the time to show the answer.

Zack