SAM application views windows services on assigned poller and not itself after running Configuration Wizard

For a long time we have been using a SAM application utilizing VBScript to monitor all Windows services set to automatic. This would return the state on the service on the device. After running the Configuration Wizard this SAM application is no-longer returning the status of the service on the Windows server it is monitoring but that of the poller assigned to the Windows Server. This is occurring for devices using WMI and Agent.

We have verified that no values in the SAM application have changed. Unassigning and reassigning the application did not correct this issue. It is as if the monitor is pointing at the poller's services and not its own. To troubleshoot this issue, I downloaded a similar monitor from THWAK using PowerShell, that produced the same result. Using the Service Control Manager the correct services are displayed.

Any assistance is appreciated.

Find more posts tagged with

sam

Application

sam_template

Services

Windows

Accepted answers

All comments

Martin_Crothers

Hi @tjkru,

Can you link to the THWACK template you used, so we can compare?

tjkru

We have solved this. The template we were using was not from THWAK but the ones we pulled from THWAK and it produced the same result. This pointed use to believe it was not the template. Running the ORION Permissions Checker tool found that there was a permission error. Using the repair feature in this tool appears to have corrected it.