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Web Help Desk Service Wont Start

I tried to add a certificate using Portecle (a PKCS12 keystore) and ever since then I have not been able to start the Web Help Desk service.

Can someone help me to get this up and running again?

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pabely

Restore the original keystore file, if you did not have one before delete and WHD will create an empty default one but should start up again.

PMcLean

Ok that worked thank you. I think it didn't work because my certificate had a key size of 4096. I re-issued a 2048 certificate and it seems to like it better.

pabely

Interesting, do you mean creating the Private key? Using the Portecle tool it defaults to 2048 bytes? I know you specify the size if you are on Linux and are using keytool.