Has anyone any ideas on how to join information from the ServiceNow integration tooling into queries about alert actions?
What I need to do is to find Alert Actions that contain the CreateSniTicket action type - and then pull out the fields that are within that integration tool.
The purpose is to update a pile of URLs that are dropped into incidents created to point to a new URL.
I used a SWQL query that a kind user posted to see all the Alert Actions that call on the ServiceNow Integration plugin, but I am lost on how to then join data from the fields configured within that plugin.
SELECT ac.Name, ac.Description, ac.CreatedBy, ac.AlertMessage, aa.CategoryType, a.ActionTypeID, a.Description
FROM Orion.AlertConfigurations ac
join Orion.ActionsAssignments aa on aa.parentid=ac.alertid and aa.EnvironmentType='Alerting'
join Orion.Actions a on a.actionid=aa.ActionID
where ac.enabled=1 and a.ActionTypeID='CreateSniTicket'
order by name, categorytype desc, sortorder