Intune Integration and Mobile Devices

jstolley

I've successfully integrated Intune into my SolarWinds Service Desk instance.  It is showing all mobile devices that were imported as Company Issued: Yes.  This is not the case with many of these devices.  How do I get the ownership to sync correctly from Intune as either corporate or personal?

joeybrown

Hi @jstolley, glad to hear you got the integration setup and running. The company issued checkbox is something that we are not syncing over from Intune and is default checked when a mobile asset is created. You can update these either one by one by clicking on the mobile asset - edit - uncheck the Company Issued. You can also do this via mass updates that lives under the Actions dropdown. 

Here are all the fields we are syncing from Intune and their mappings in SWSD. SWSD - Intune Integration