AppInsight: The client cannot connect to the destination specified in the request

I am trying to use AppInsight on a Node and I keep getting this error. I have reinstalled the SolarWinds Orion Agent multiple times and I still get this error on AppInsight:

Connecting to remote server X.X.X.X failed with the following error message : The client cannot connect to the destination specified in the request. Verify that the service on the destination is running and is accepting requests. Consult the logs and documentation for the WS-Management service running on the destination, most commonly IIS or WinRM. If the destination is the WinRM service, run the following command on the destination to analyze and configure the WinRM service: "winrm quickconfig". For more information, see the about_Remote_Troubleshooting Help topic.

I see a couple topics on this, but no clear solution. Has anyone figure this one out yet?

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Accepted answers

christopher.t.jones123

@Fredrick.Smith, i recommend turning on debug logging for the application it might provide you more insight into why it's erroring. This article explains how to turn it on and where to find the log

Fredrick.Smith

I found this article and it helped me resolve the issue: AppInsight for IIS error: PowerShell WebAdministration module test failed after changing from WMI to agent polling method in SAM (solarwinds.com)

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christopher.t.jones123

@Fredrick.Smith, what AppInsight Template are you working with?

Fredrick.Smith

IIS

christopher.t.jones123

@Fredrick.Smith, I'm assuming you ran the winrm quickconfig command. Is that accurate?

Fredrick.Smith

Yeah, I tried that.