I have a query regarding Client's web access page.
My all client's can view all locations, rooms and models on request page whereas it should only related location, room and models be shown for specific client.
Please help me out.
In Setup - Ticket - Options
Set "Lock Ticket to Client Location"------------------------------------
Lock Ticket to Client LocationIf checked, new Tickets will be assigned the Location of the Client submitting the Ticket, and the Client will not be able to override this by selecting a different Location. If not checked, Clients will be permitted to select their Location from a popup menu.
This setting does not affect Techs and admins.