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Your connection isn't private

Hi experts,

The portal of WHD didn't respond, and I got the following msg:

------------------------------------

Your connection isn't private

Attackers might be trying to steal your information from whd.majnoon-ifms.com (for example, passwords, messages, or credit cards).

NET::ERR_CERT_AUTHORITY_INVALID

-----------------------------------------------------

it's talking about the invalid certificate, I followed the guide of re certificate but the (Portecle) didn't work,

the version of WHD I used is: (12.7.6)

Server OS is: windows server 2019

Thanks

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Seashore

Hi, I don't know anything about WHD but some about certificates. Here it looks like your computer does not trust the publisher of the certificate. Can it be that you created a self-signed certificate? Not a certificate from a trusted publisher?

sysadmin01

Thanks for the reply, the WHD portal is back to work but the LDAP connection still have an issue as below pic

Seashore

Maybe this can give you some clues:
https://documentation.solarwinds.com/en/success_center/whd/content/helpdeskaddadldapdirectoryconnections.htm

pabely

If you are using an LDAP connection using SSL then the Tomcat will need to know about the trusted certificate on your LDAP server, I think Java demands this now with the later releases. Might need to add this to the cacerts file.

bijuk

Looks like LDAP is doing SSL connection test. try using Lets Encrypt free Certificate for Testing purpose. Which will helps to overcome this error i guess.