Hi, how can I suppress events on specific nodes, because we interface with Service Now and we don't want to generate specific issues on specific nodes.
Thanks in advance.
Kind regards
Hello @fmunoz
You might find several ways to do it, but the most used approach is as mentioned below:
1. Create a Node/Interface custom attribute for alerting, like say for example 'AlertDetails' (AlertDetails = Yes or No)
2. Use AlertDetails on your alert trigger condition, just add this as a additional check, the trigger condition / select object types you can use AlertDetails=Yes as an add on condition to just filter out the nodes/interfaces on which you want to alert on.
3. You can use the same process for both Node and Interface Alerting.
Note: If you already have existing alerts then changing trigger condition on the existing alerts will re-fire all alerts that are still active. Hence discuss the same with you stakeholders before you go ahead with this approach. If its a new alert that you are creating then we are good.
Hope this helps.
